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Help
Frequently Asked Questions

FAQ Links:

Ordering
1. How do I place an order?
2. Can I order by mail or fax?
3. Sales Tax?
4. What is the cost for Shipping?
5. Will you ship to international locations?
6. Which credit cards do you accept?

After ordering
1. Is it possible to cancel my order?

Returns
1. How can I return an item?

Refund
1. What is the procedure for a refund?

Contact
1. How can I contact you?
We can be contacted by email manhatco@yahoo.com or by phone at 212 764 2218
2. Can someone contact me? ________________________________________

Ordering
1. How do I place an order?
You may order my sending us an email with a listed of items you wish to order. We will then contact you with availability total cost and shipping date. You may also order by telephone at 212 764 2218 or by fax at 212 494 0056.

2. Can I order by mail or fax? Yes, we accept orders by mail and fax. Instructions for off-line shopping are provided at Ordering.

3. Sales Tax Prices on the website do not include sales tax or any other customs duties, use, value added, excise, federal, state, local or other taxes. New York residents will be charged sales tax, but all other such duties or taxes shall be paid by you, or, in lieu thereof, customer shall provide us with an appropriate tax exemption certificate.

4. What is the cost for Shipping?
Shipping cost varies according to destination, weight and dimension of the package. All domestic shipments are delivered by UPS, while international shipments are delivered via USPS. A shipping cost will be available upon request.

5. Will you ship to international locations?
Yes, we do ship internationally.

6. Which credit cards do you accept?
We using PayPal, we currently accept Visa, MasterCard and American Express, Discover and electronic checks.

After Ordering
1. Is it possible to cancel my order?
If you want to cancel an order you may do so by emailing us. Please type "Order Cancellation" in the subject line. Please include your Full name and order number.

We will be unable to cancel your order if you cancel after 4:30pm PST. View our Shipping Policy for more information. back to FAQ Links

Returns
1. How can I return an item?
Please review our Return Policy.

Refund Returns
1. What is the procedure for a refund?
Refunds are issued based on the form of payment made.
A check will be issued if paid by money order or check. If paid by credit card, a credit will be issued to the credit card provided on record for that specific order. back to FAQ Links

Contact
1. How can I contact you? Our Customer Service Specialists are available to answer your questions 24 hours a day, 7 days a week.

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